Complaint record delays and flight cancellations at the airport flight overbooked, cancelled flights and deleted, vesrpatete departures or late arrivals – complaining passengers increasingly about incidents on air travel. The complaints of passengers on airlines will reach a new peak in 2008 as communicated by the Luftfahrt-Bundesamt. The chances of passengers on compensation and compensation are good. by Jan with packed bags and cheerfully the vacation of Bartholl (lawyer for travel and air traffic rights) starts for many already on the way to the airport. Not less beaming with joy, every day thousands of passengers take the ride to the airport in hopes of smooth and punctual flight. For many travellers and passengers the disillusionment following the foot: straight to the check in desk the passenger receives the news that the flight “unfortunately was cancelled” arrived. The flight was for hours, sometimes even on the next day, or moved. The bright red messages on the information screens at departure gates, shifting the departure time to several hours are just as unpleasant.
Also, it is standard industry practice for flights to book more passengers on a machine, as places are available. This is awkward for the passenger who last check in for the flight. Often, passengers despite valid flight booking and boarding card will be rejected. Passengers complain increasingly about the conduct and behaviour of airlines. Alone the Luftfahrt-Bundesamt is expecting for the year 2008 with up to 3,500 submitted complaints. Cancellations, delays and transfers are not only annoying and unangenhem. You have also legal consequences. A flight booking has been confirmed who has signed a valid contract of air carriage with the airline, which is by the airline.
The airline complies with the contract as agreed, the passenger can not only his rights from the contract, but also also perceive the passenger rights stated by the European legislator. The various legal bases for each injured passenger, indicating that he may demand money and free alternative flights for the trouble and the pricelists from a flight incident. Not only the compensation payments of up to 600 euros per passenger, but also are also all expenses for meals, communication costs, travel expenses, transfers, train tickets in individual cases, and to compensation for the non-contractual flight booking. Please note, however, is that the Federal Aviation Authority only takes the complaint of any individual passenger and managed. The Luftfahrt Bundesamt passengers but offers no legal advice in individual cases. So who wants to enforce their individual right to reimbursement or payment of cash compensation to the airline, should consult a lawyer for Flugrecht. Because in these cases, the Federal Aviation Authority offers no advice. The Chances of affected passengers to enforce their legitimate claims are. The few dishes can still be blinded by the excuses, excuses and justification attempts of the airlines. Even judges have recognized that frequently simple economic interests of many airlines can be found behind forward arguments such as “technical defect” and “unavoidable circumstances”. Cancellations, delays and Rebookings can legally but not for economic reasons justified. In these cases both the German and European laws provide mandatory money compensation of each individual flight passenger and in certain cases also free replacement promotions and flights.