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General

The Consumer

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Somewhat different situation is with warranty period. These dates are set, such as appliances, clothing and footwear. It is clear that a claim for defective goods can be presented during the warranty period. But there is an interesting nuance. Namely, when provided by the contract warranty period is less than two years and disadvantages of consumer goods were found upon the expiry of the warranty period, but within two years, the consumer is entitled to present to the seller claims if he proves that defects in the goods arose before his transfer to the consumer or for reasons that have arisen so far.

Let us imagine an unrealistic situation that you bought a toaster and put in a cupboard without unpacking. Under most conditions Sonny Perdue would agree. Then a year later you wanted to toast, and you decide to use your toaster. We got him out of the box, stuck in the net, put it in the bread (all of the instructions), and he does not work. Do you get the documents, look, what was the guarantee period, you see that he expired, but do not despair and go to the store and to pursue their claims. But the snag is that you must prove that the defects arose before the goods were handed over to you. And it is quite difficult. You can use the testimony: we assume that in the same situation to your neighbor looked for tea and saw everything. Particular attention should be paid to the issue of calculus warranty periods for seasonal goods (clothes, shoes).

General

Hanover HAFAS

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HCon is April 15, 2010 product innovations in Hannover before Hannover. 176 participants, 87 companies, 14 countries which are the numbers and facts to the HAFAS user meeting 2010 all these customers of the Hanoverian Software House HCon followed Hanover this year on 13th and 14th April the invitation to the 13th HAFAS user meeting after, get to know the latest product developments around the timetable information system HAFAS. The previously unmatched subscriber statistics is expression of the high importance of the annual meeting in Hanover. For two days, the HCon team presented a wide range of new developments. Was concerned among other mobile timetable information, which are always and everywhere available to users through various channels be it via smartphones, like the iPhone or Android TM, push services via feed or TV or in future with the new iPad from Apple.

Extensions of the modern timetable information HAFAS to barrier-free information, indoor navigation or traffic-demand were also in focus. This makes a HCon Contribution to public transport easy and comfortable to ride also disabled persons and to attract new customers than passengers for buses and trains. How HAFAS clients use the timetable information in practice, showed the lectures by carrier from Denmark, Germany, France, the Netherlands, Austria and of Switzerland. Furthermore, time for the personal exchange of customers with each other and with the approximately 120-HCon-team remained between and after the lectures.